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All Topics » Technical Support » Solved Problems » kith page now a 500 oops page

kith page now a 500 oops page

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kith page now a 500 oops page

by Scullpanda » August 19, 2019 07:45 PM

Last Edited: August 20, 2019 06:04 PM

▁▂▃ʕ•ᴥ•ʔ▃▂▁


I adopted a new kith now im making headway on my second but as soon as I did the kith page started glitching showing me the iris 500 somethings wrong oops page instead of my kith page or anything to do with it, its only doing it half the time now i managed to switch my kith back to the second one i had.


ʕ•́ᴥ•̀ʔɔ═══════════════════════════════ cʕ•́ᴥ•̀ʔ
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Re: kith page now a 500 oops page

by Himochi » August 19, 2019 08:01 PM

Can confirm this can happen with seemingly any Kith - they'll give a 500 error, and then eventually load after refreshing a lot.

I believe someone encountered a similar issue on the website home page recently too?

Might be one of the servers misbehaving. I'll post again if I see anything linking the pages that won't load, but the fact they eventually work makes me think it's server rather than page.
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Re: kith page now a 500 oops page

by Diana » August 19, 2019 09:49 PM

I've just given the servers a manual reboot, so hopefully that fixes the issue!
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Re: kith page now a 500 oops page

by Brenning » August 19, 2019 11:36 PM

Issue still happening for me, can't visit any Kith page.
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Re: kith page now a 500 oops page

by Dread » August 20, 2019 12:36 AM

It seems that there is something going on with newer pages possibly?-none of my kith are having issues, but anytime I try to go to Brenning's kith (or profile), or to Scullpanda's Willowsong, it's giving an error page.
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Re: kith page now a 500 oops page

by Himochi » August 20, 2019 01:02 AM

Posted by: "Dread"

It seems that there is something going on with newer pages possibly?-none of my kith are having issues, but anytime I try to go to Brenning's kith (or profile), or to Scullpanda's Willowsong, it's giving an error page.

[@Dread]

I don't think it's newer pages - I ran into the issue with my Kith Marzipan, who's relatively old by now.
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Re: kith page now a 500 oops page

by Dread » August 20, 2019 01:08 AM

[@Himochi] Any kith 7000+ I can't view at all it looks like (or at least the bit I just checked, didn't check all 300 or so but tried to do a random assortment just now)- may be a related problem, but at least right now it consistently will not let me view those pages, and starts having issues at exactly kith 7000
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Re: kith page now a 500 oops page

by Will Arbit » August 20, 2019 10:49 AM

Last Edited: August 20, 2019 10:55 AM

I'm having this problem with my two newer kith -- they are both over 7000 [@Dread] -- I'm using the latest firefox on a mac, over a rather slow connection, but it sounds like it's not any of those things.
Here's the error message:
Edit: adding links.
My active Kith, Cordelia, gets a 500 from my kith list or the active kith link in the kith dropdown.
Taura is also getting it.
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Re: kith page now a 500 oops page

by FlyingScales » August 20, 2019 11:03 AM

I can't view my Kith's page either.
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Re: kith page now a 500 oops page

by Ruevian » August 20, 2019 01:46 PM

I'm also getting 500 error on newer user profiles
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Re: kith page now a 500 oops page

by mhodge87 » August 20, 2019 01:48 PM

Last Edited: August 20, 2019 01:50 PM

I just pushed a fix that should prevent the 500 page from appearing on certain Kith profile pages. [@Diana] [@Dread] [@Himochi]

Edit: Note this should also fix user pages as well as others that are using BBCode formatting as content options.
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